Privacy Policy

Last updated: March 2026

Hello Scissor Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
  
• Email address
  
• Phone number
  
• Shipping and billing address
  
• Payment information (processed securely by third-party providers)
  
• Order history and service details
  

We may also automatically collect certain information when you visit our website, such as:

• IP address
  
• Browser type and device information
  
• Pages visited and time spent on the site
  
• Cookies and similar tracking technologies
  

How We Use Your Information

We use your information to:

• Process and fulfill orders
  
• Provide sharpening services and customer support
  
• Send service reminders, updates, and marketing communications (only if you opt in)
  
• Improve our website, services, and customer experience
  
• Comply with legal and regulatory requirements
  

You can opt out of marketing communications at any time.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to:

• Process payments
  
• Ship products or receive services
  
• Operate our website and marketing platforms
  
• Comply with legal obligations
  

These third parties are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we work hard to protect your data.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
  
• Request corrections to inaccurate information
  
• Request deletion of your personal information
  
• Withdraw consent for marketing communications
  

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

info@helloscissors.com